Training leaders are faced with the challenge of getting accurate and reliable data on the effectiveness of the training programs. To overcome this challenge one has to generate less data, and more learning intelligence.
Cost and activity measurement is suitable to some extent. But many training leaders struggle in this area, knowing the data they bring to the executive table has limited strategic value. This includes information such as total training hours delivered, total learners trained, and the quantity of classes conducted etc.
In most cases, organizations face two important challenges – unsophisticated LMS reporting capabilities, and data that’s limited to whatever resides in the LMS. In other words, the data they need to produce more valuable business intelligence is hiding in disconnected data sources. That’s because training departments rarely capture some of the most useful information for their reports.
Working closely with various business units can help to overcome the first obstacle, because they typically gather critical performance data. For example, you’re likely to find appropriate performance metrics, quota attainment data, and employee evaluation scores-all of which is valuable.
Comparing that information with training participation patterns will provide evidence that helps quantify the impact of your training programs.
For the second issue – dealing with fragmented data distributed throughout disconnected databases – there are three possible solutions:
(1) Pulling data into a single system. Usually, this is an unrealistic option, especially for large corporations.
(2) Build connection points between specialized systems. Assessment data typically exists within an assessment tool database (LMS or HRMS). And various functional groups in your company may have their own performance or evaluation-focused systems. The challenge is how to create and maintain feasible connections to gather all the critical data needed for a complete reporting structure.
(3) Create data marts or similar repositories. This implies consolidating all essential data from multiple systems into a single database, enabling you to build reports from a central resource. This is usually the easiest and most cost-effective solution.
To learn more about this concept, and to find out more about how to optimize your learning technology, download the white paper: Secrets of Successful Learning Systems.
If you need more advice on how to increase the efficiency of your learning organization, feel free to contact me.
