We come across many learning executives who still struggle to obtain meaningful metrics that would support decision making and exhibit the business impact of the investment made in training. In fact, in our most recent training challenges survey, 78% of respondents said the biggest weakness in their current reporting was providing information to support business planning and strategy.
Some of the other major obstacles encountered are data accuracy, lack of data, data standardization, time constraints, and data access.
A lot of companies look to their LMS to solve their learning measurement challenge. But, our survey found that 84% of respondents were dissatisfied with their training reporting. Respondents cited limited standardized reporting, learning technology integration issues, customization requirements, and usability as the primary areas of dissatisfaction.
It is not fair to blame all measurement problems on LMS technology. In our first Learning Intelligence Forum, learning executives were concerned about the difficulties of measuring informal learning, the need to efficiently correlate performance and learning, and the technical challenges involved in pulling data from multiple sources, such as HR and CRM systems.
We believe efficient, effective, and meaningful metrics are essential for successful learning operations management. And we believe there’s a dearth of information and resources about this important topic. By facilitating discussions, gathering market data, sharing our experiences, and offering informational resources, we hope to do our part in moving the industry forward.
I’d love to hear from you about your training measurement programs or if you don’t have one our learning strategy consultants can help you build one.
For more information log on to www.expertus.com
Tags: Learning Measurement, Learning Operations management, Learning Strategy, learning technology integration, training efficiency, training reporting
